09be Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 09be collects, why we collect it, how we use it, and the rights you hold over your own information.
Introduction
This Privacy Policy ("Policy") describes how 09be ("we", "us", "our") collects, uses, stores, and discloses personal data obtained from users ("you", "your") of the 09be website and associated services (the "Platform"). This Policy applies to all registered and unregistered users who access or use the Platform in Bangladesh or from any location. By using the 09be Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside the 09be Terms and Conditions, which govern your use of the Platform. If you disagree with any part of this Policy, you should not use the 09be Platform. We reserve the right to update this Policy at any time; the current version will always be published on this page, and the effective date will be noted at the top. Your continued use of the Platform after a Policy update constitutes acceptance of the revised terms.
Privacy at a Glance
256-bit SSL
Every connection to 09be is encrypted end-to-end with 256-bit SSL security.
No Data Sales
We never sell or share your personal data with third-party advertisers.
Mobile-First Security
Your 09be account is protected by OTP verification tied to your Bangladeshi mobile number.
Your Rights
Access, correct, or request deletion of your personal data at any time via 09be support.
Cookie Control
09be uses only essential and analytics cookies. No third-party advertising cookies are set.
Contact Support
Email 09be at [email protected] for any privacy-related query or data request.
1. Data Controller
For the purposes of this Policy, 09be acts as the data controller in respect of personal data collected through the Platform. As data controller, 09be determines the purposes and means by which your personal data is processed. All data collected through the Platform is processed by 09be and by trusted service providers engaged to operate specific parts of the Platform, each of whom is bound by contractual data processing obligations.
2. Information We Collect
09be collects personal data through several channels: directly from you when you register and use the Platform, automatically when you browse the Platform, and from trusted third-party partners (such as payment processors) as part of delivering our services. The categories of personal data we collect are set out below.
Identity Data
Full name, date of birth, gender, and government-issued identification details (National Identity Card number, passport number) provided at registration or during KYC verification. This data is required to verify your identity, confirm your eligibility to use the Platform, and comply with anti-money laundering obligations.
Contact and Account Data
Your registered Bangladeshi mobile number, email address (if provided), account username, encrypted password, and account preferences. Your mobile number is the primary identifier for your 09be account and is used for OTP-based security verification, withdrawal confirmation, and support communications.
Device and Technical Data
IP address, browser type and version, operating system, device model, screen resolution, time zone, and referring URL. This technical data is collected automatically when you access the Platform and is used for fraud prevention, security monitoring, and Platform performance analytics. It is not used to build advertising profiles.
Gaming Activity Data
Records of bets placed, games played, bet amounts, winnings, losses, session durations, bonus usage, and promotional participation. This data is retained as part of the permanent transaction record for your account and is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
Cookies and Usage Data
Session cookies, persistent cookies, and local storage items used to maintain your login session, store your language preference, and collect anonymised analytics data. See Section 7 for full details of our cookie practices.
3. How We Use Your Information
09be uses personal data only for the purposes listed below. We do not use your personal data for purposes incompatible with those for which it was originally collected without first obtaining your consent.
4. Legal Basis for Processing
09be processes your personal data on the following legal bases:
- Contractual necessity — processing your identity, contact, and financial data is necessary to create and maintain your 09be account, process your deposits and withdrawals, and deliver the betting and gaming services you have requested.
- Legal obligation — 09be is required by applicable anti-money laundering regulations, financial compliance rules, and responsible gaming obligations to collect, verify, and retain certain categories of personal data, including identity verification documents and financial transaction records.
- Legitimate interests — 09be processes device and technical data, gaming activity data, and cookie data on the basis of legitimate interests in preventing fraud, ensuring platform security, improving user experience, and monitoring responsible gaming compliance.
- Consent — where 09be sends you optional promotional communications about bonuses, offers, or new games available on the Platform, we do so only with your prior consent. You may withdraw this consent at any time by contacting 09be support.
5. Sharing Your Data
09be does not sell, rent, or share your personal data with third parties for marketing purposes. We share your personal data only in the limited circumstances described below, and always subject to contractual confidentiality obligations or legal requirements.
Service Providers
09be engages third-party service providers to operate specific parts of the Platform, including payment processing partners (bKash, Nagad, Rocket, and Bangladeshi banking partners), identity verification providers, fraud detection services, and cloud infrastructure providers. Each service provider is engaged under a contract that restricts them to using your data solely for the purposes of delivering the contracted service to 09be and prohibits any independent use or onward transfer of your data.
Legal and Regulatory Authorities
09be may be required to disclose your personal data to law enforcement agencies, financial intelligence units, courts, or other competent regulatory authorities where required by applicable law, court order, or where 09be has a reasonable belief that disclosure is necessary to prevent or detect a crime. Where legally permissible, 09be will notify you of any such disclosure.
Business Transfers
In the event that 09be undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by 09be may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before any transfer of your data takes place.
6. Payment Data and Financial Security
All financial transactions on the 09be Platform are processed through Bangladesh's established mobile banking and banking infrastructure, including bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. 09be does not store your full mobile banking PIN, bank account password, or payment card numbers on its servers. Payment credentials are entered directly into the secure interface provided by the relevant payment provider and are not transmitted to or stored by 09be.
09be retains records of all deposit and withdrawal transactions — including the transaction reference number, amount, date, time, and payment method used — as part of the permanent account transaction log. This log is retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping obligations. Transaction records may be shared with financial intelligence authorities upon lawful request.
7. Cookies and Tracking Technologies
09be uses cookies and similar local storage technologies to operate the Platform, maintain your login session, remember your preferences, and collect anonymised analytics data about how the Platform is used. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies used by 09be fall into three categories:
Strictly Necessary Cookies
These cookies are required for the Platform to function and cannot be disabled. They include the session authentication token that keeps you logged in during a visit, the CSRF protection token that prevents cross-site request forgery attacks, and your language preference setting. No personal data is transmitted to third parties through these cookies.
Analytics Cookies
09be uses anonymised analytics cookies to understand how users navigate the Platform, which pages are most visited, and where technical issues occur. Analytics data is aggregated and cannot be used to identify individual users. This data is used solely by 09be to improve Platform performance and user experience.
Functional Cookies
Functional cookies remember your preferences across sessions, such as your chosen language, display settings, and responsible gaming tool configurations. These cookies improve your experience by reducing the need to reconfigure settings on each visit. They do not track your activity across other websites.
You may control cookie settings through your browser's privacy preferences. Disabling strictly necessary cookies will prevent you from logging in to your 09be account. Disabling analytics or functional cookies will not affect your ability to use the core Platform features but may reduce the quality of your experience.
8. Data Retention
09be retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account data (identity, contact, and account preferences) is retained for the lifetime of the account and for a period of five years following permanent account closure; financial transaction records are retained for a minimum of five years following the date of each transaction; gaming activity logs are retained for five years; device and technical data is retained for 12 months from the date of collection; anonymised analytics data may be retained indefinitely in aggregated form.
When the applicable retention period for a data category expires, 09be will securely delete or anonymise that data. If you request deletion of your personal data before the end of the applicable retention period, 09be will delete all data that is not subject to a legal retention obligation and will restrict processing of any data that must be retained for legal reasons so that it is used only for compliance purposes.
9. Your Data Rights
As a user of the 09be Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the 09be data protection team at [email protected]. We will respond to all verified data rights requests within 30 days of receipt.
Right to Access
You have the right to request a copy of the personal data 09be holds about you. This includes your account data, transaction history, KYC documents on file, and any communications between you and 09be support. We will provide this data in a commonly used electronic format.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data that 09be holds about you. Some account data (such as your registered name and date of birth) can only be corrected after re-submission of identity verification documents. Contact 09be support to initiate a rectification request.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing based on legitimate interests and your interests override 09be's. The right to erasure does not apply to data that 09be is legally required to retain, such as financial transaction records subject to anti-money laundering retention obligations.
Right to Restriction of Processing
You have the right to request that 09be restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being verified, or while an objection to processing is being assessed. Where processing is restricted, 09be will continue to store your data but will not actively process it beyond storage.
Right to Data Portability
You have the right to receive a copy of the personal data you provided to 09be in a structured, commonly used, machine-readable format. This right applies to data processed on the basis of your consent or for contractual performance. You may request that this data be transmitted directly to another service provider where technically feasible.
10. Data Security
09be applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit between your device and the Platform, AES-256 encryption for sensitive data stored at rest, access controls restricting employee access to personal data on a need-to-know basis, regular security audits and penetration testing, and OTP-based two-factor authentication for all account actions.
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 09be will notify you without undue delay using your registered contact details, describe the nature of the breach and the data affected, and outline the steps being taken to address it. You can help protect your account by keeping your password confidential, never sharing OTPs, and logging out of the Platform after each session.
11. Minors and Age Verification
The 09be Platform is strictly for adults aged 21 and above. 09be does not knowingly collect personal data from persons under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on 09be, please contact us immediately at [email protected] with details of the account. 09be will investigate the matter promptly and, if confirmed, will close the account and delete all associated personal data that is not subject to a mandatory retention obligation.
12. Third-Party Links and Integrations
The 09be Platform may contain references to third-party payment services (bKash, Nagad, Rocket, and Bangladeshi banks). When you interact with these payment services, you will be operating within their own interfaces and subject to their own privacy policies. 09be is not responsible for the data practices of third-party payment providers. We encourage you to review the privacy policies of any payment service you use in connection with your 09be account. 09be does not link to external websites and is not responsible for any content accessed via links outside the Platform.
13. Changes to This Privacy Policy
09be reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. The effective date of the current version is displayed at the top of this page. Where changes are material — for example, where we introduce a new purpose for processing your data — we will take reasonable steps to notify you directly using your registered contact details before the change takes effect.
Your continued use of the 09be Platform after any change to this Policy constitutes your acceptance of the updated Policy. If you do not accept the updated Policy, you should cease using the Platform and contact 09be support to arrange withdrawal of any balance and closure of your account.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a privacy concern, please contact the 09be data protection team. All privacy-related queries are handled confidentially and will be acknowledged within 72 hours of receipt.
[email protected]
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